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Maldon Jewellery Blog

A delve into the world of Maldon Jewelllery Co

Customer questions and answers.

Star Baton Twirler

15 May 2023 by Maldon Jewellery Leave a Comment

A customer asked if we could connect two charms to the same bead carrier. As I am sure you will all agree, the result is pretty nice and will fit onto the recipient’s Pandora bracelet. Of course, we solder the bead carrier connecting ring to ensure that both charms are as safe as possible. If … [Read more…]

Posted in: Customer questions and answers., New charms Tagged: Baton silver charms, sterling silver charms

Perfect to represent a Vizla. :-)

31 March 2023 by Maldon Jewellery Leave a Comment

This was a review that we received on Trustpilot a few days back. The customer had purchased https://www.maldonjewellery.co.uk/en/dog-silver-charms/1969-american-fox-hound-sterling-silver-dog-charm-925-x1-hounds-dogs-charms.html They commented in the review “Perfect to represent a Vizla. 🙂 “ We responded with “Hello, thank you so much for the review and stars. I have to admit that I had never heard of a vizsla … [Read more…]

Posted in: Customer questions and answers. Tagged: visla, Vizla, vizsla

What is a charm?

30 March 2023 by Maldon Jewellery Leave a Comment

One of our older customers wanted to buy a charm for his wife. Although he had heard of charms, he was unsure what a charm was. When you think about it, when you know, you know, but when you don’t know, you haven’t got a clue, and we have all been there at some point? … [Read more…]

Posted in: Customer questions and answers.

Questions and Answers

10 June 2022 by Maldon Jewellery Leave a Comment

Q. Hi, could you tell me the dimensions of this silver coffin charm please, thanks? A. Hello,thankyou for contacting us.We take apx 3 photos of each item against a ruler to illustrate the true size.I have just checked the listing on our PC and they are showing next to the main image.If you are viewing … [Read more…]

Posted in: Customer questions and answers.

We have more of the Bee sterling silver charm SSED0751

31 May 2019 by Maldon Jewellery Leave a Comment

We have had a number of enquiries for the bee and when it will be back. And now it is available on our website, Ebay and Amazon.

Posted in: Customer questions and answers. Tagged: Bee Charms, Bees, Silver Bee charms, sterling silver bee charms

It’s a little small, have you got something bigger?

31 May 2019 by Maldon Jewellery Leave a Comment

Well. thankfully, it’s something I don’t hear too often, especially with swimmer charms. A very nice Amazon customer left a voicemail saying that she was pleased with the swimmer charm, but it was a little small, did we have anything larger. Hello, sorry to have missed your call yesterday. I was going to phone and … [Read more…]

Posted in: Customer questions and answers.

Hi Is DKC36231 Kayaker charm a solid or hollow 925 charm?? Cheers

28 August 2017 by Maldon Jewellery Leave a Comment

Hello, many thanks for the question. The charm is solid BUT it is quite small. Hopefully, the images against the ruler showed for you on the listing but if not, let us know and I can try and direct you to them or send links to them. Looking on my desktop PC they are showing … [Read more…]

Posted in: Customer questions and answers. Tagged: Kayaking charms, Silver Canoe charms

Don’t forget, we can attach clips or bead carriers that are in the same order, but only when requested.

28 August 2017 by Maldon Jewellery Leave a Comment

Some customers think that we will automatically attach the clips purchased in the same order.  We used to, but of course, some wanted the clips for different purposes and we therefore only attach when requested to do so.       ==================== Many thanks for the order.  Will be attached and dispatched tomorrow (Thursday) Kind … [Read more…]

Posted in: Customer questions and answers. Tagged: Charm clips, Trigger clips

Extremely upset with this seller. Trying to explain how bad the quality was and they threatened me.

15 August 2017 by Maldon Jewellery Leave a Comment

Extremely upset with this seller. Trying to explain how bad the quality was and they threatened me. Thank goodness the majority of customers are not like this person. ====== B-) Oh my goodness. On 3rd August, Your comments via Amazon messages were. ===== “This is not .925 silver!!! It’s fake !!! It’s plastic!!! I have … [Read more…]

Posted in: Customer questions and answers. Tagged: Maldon Jewellery Feedback

Breaking Bad chemical element charms, will you be getting more if these all sell ?

15 August 2017 by Maldon Jewellery Leave a Comment

Once these chemical element charms are sold, will you be getting any more in stock? Also, do you have any other element charms? thanks Hello, as far as I am aware our supplier still makes these as they still show. There are two which SHOULD show on the link below. https://www.maldonjewellery.net/search?controller=search&orderby=position&orderway=desc&search_query=element&submit_search= Barium and Bromine. The are … [Read more…]

Posted in: Customer questions and answers. Tagged: Breaking Bad charms, Chemical Element charms, Silver Chemical charms
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Recent Posts

  • 🚣 Pandora Moments Compatible Rafting Charm – Sterling Silver Bead for Adventure Lovers
  • 💧 Make Waves with Our New Waterskier Charm — Now Pandora Compatible! 💧
  • Now easier to add your preferred fitting to a charm
  • A Swimmer Charm
  • A Sterling Silver Charm That Won’t Cost You an Arm and a Leg!

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